Everyday habits
- keep the path under the door clear while it opens or closes
- do not walk or drive under a door that is still moving
- open the door fully before moving vehicles or loads through it
- report a door that behaves differently from usual, instead of working around it
Warning signs
- the door moves unevenly, stops partway or reverses without a clear reason
- new grinding, banging or scraping noises
- damaged, bent or missing slats, or a damaged bottom bar
- a door that drifts down when it should stay open
- a motorized door whose controls or sensors no longer respond as they used to
If you notice any of these, stop using the door, keep people clear of it and contact a qualified technician.
Leave repairs to a qualified technician
Roll-up doors use springs under high tension and, on motorized doors, an operator and controls. Please do not try to adjust, release or repair them yourself.
For repairs, see Roll-Up Door Repair. For a new door, see Roll-Up Door Installation.
A 40-mile radius of Sacramento, CA, plus north to Oroville, Chico, Red Bluff, Anderson and Redding. Sending a request does not book an appointment.